Your information matters. We protect it.
This policy explains how Movexus collects, uses, and protects information when you visit our website or use our services.
Effective Date
July 2025
1. Information We Collect
We may collect contact information such as your name, phone number, email address, and home address.
We may collect service details such as your requested moving date, locations, and the type of service requested.
We may collect payment-related details needed to process transactions, but we do not store full credit card numbers.
We may also collect technical data such as browser type, IP address, referring pages, and analytics data.
2. How We Use Your Information
We use your information to provide, schedule, and manage moving services.
We use it to communicate with you about your booking, estimate, or inquiry.
We use it to process payments and send receipts.
We use it to improve our website, services, and customer experience.
When you allow analytics cookies, we use analytics information to understand how visitors use the site and which pages are performing well.
We may send occasional service updates or promotional offers only when you opt in or when otherwise permitted by law.
3. Information Sharing
We do not sell your personal information.
We may share your information with service providers when necessary to process payments, operate our website, send communications, support analytics, or support our services.
We may also share information when required by law, legal process, or to protect our rights and safety.
If a requested service involves a trusted third-party partner, such as vehicle transport, we may share only the information necessary to fulfill that service.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Website transactions are transmitted using encryption technologies such as SSL/TLS where applicable.
5. Your Rights
You may request access to the personal information we hold about you.
You may request that we correct or update your information.
You may ask us to delete your information, subject to any ongoing service needs or legal retention obligations.
You may opt out of marketing communications at any time.
To exercise these rights, contact us at info@movexusmoving.com.
6. Cookies
Our website uses essential technologies needed for core site functionality and may use analytics cookies or similar technologies when you allow them.
Analytics cookies help us understand page visits, page performance, and general site usage patterns.
You can accept or reject non-essential cookies through our cookie banner and reopen your choice later through the Cookie Preferences link in the footer.
You can also disable cookies in your browser settings, but some features of the site may not function properly.
7. Analytics And Service Providers
We use third-party service providers to operate key parts of our website and communications. These may include website hosting, analytics, CAPTCHA/security services, mapping/address services, payment processors, and email-delivery providers.
Examples of providers used in our website stack may include Vercel, Supabase, Google services such as Google Analytics and Google Places, Cloudflare Turnstile, Jotform, Upstash, and Resend.
These providers process information only as needed to support the services they provide to Movexus.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites.
9. Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
